Trust Centre
Payments Service Terms
Won Area Payments Service Terms
These Payments Service Terms ("Terms") govern the payment services provided by Won Area ("we", "us", or "our") through our website located at wonarea.com and all related applications, dashboards, or platforms (collectively, the "Services"). By using our payment services, you agree to comply with these Terms. If you do not agree with these Terms, do not use the payment services.
1. Payment Methods
1.1. Accepted Payment Methods
We accept various forms of payment, including but not limited to credit cards, debit cards, and other electronic payment methods. Specific payment methods available to you may depend on your location and the Services you are using.
1.2. Payment Information
You must provide accurate and complete payment information. By submitting payment information, you authorize us to charge all incurred fees to the designated payment method.
2. Billing
2.1. Billing Cycle
The billing cycle for our Services is typically monthly or annually, depending on the subscription plan you select. The billing cycle begins on the date of purchase and recurs on the same date of each subsequent month or year.
2.2. Billing Statements
We will provide you with a billing statement for each billing cycle, detailing the charges for that period. Billing statements will be sent to the email address associated with your account.
3. Fees and Charges
3.1. Service Fees
Fees for our Services are detailed on our website. We reserve the right to change our fees at any time. If we change our fees, we will provide notice of the change on our website or through the Services.
3.2. Taxes
All fees are exclusive of applicable taxes. You are responsible for paying any applicable taxes related to your use of the Services.
4. Payment Processing
4.1. Payment Processors
We use third-party payment processors to handle payment transactions. By providing your payment information, you agree to the terms and conditions of the third-party payment processors. We are not responsible for any errors or issues caused by the third-party payment processors.
4.2. Payment Authorization
By submitting payment information, you authorize us to charge the designated payment method for the total amount of your purchase, including any applicable taxes and fees. You also authorize us to charge your payment method for any additional services you elect to purchase while these Terms are in effect.
5. Refunds and Disputes
5.1. Refund Policy
All sales are final, and we do not offer refunds, except as required by law or as specified in our refund policy. If you believe you are entitled to a refund, please contact us at support@wonarea.com.
5.2. Dispute Resolution
If you have a dispute regarding a charge, you must notify us in writing within 30 days of the date of the charge. We will work with you to resolve the dispute promptly. If we cannot resolve the dispute to your satisfaction, you may pursue your dispute with the payment processor or your bank.
6. Account Suspension and Termination
6.1. Non-Payment
If we are unable to charge your payment method for any reason, we may suspend or terminate your access to the Services until payment is made in full. You are responsible for any charges incurred during the suspension or termination period.
6.2. Termination by You
You may terminate your account at any time by contacting us at support@wonarea.com. Upon termination, you will remain liable for any outstanding charges incurred prior to the termination date.
6.3. Termination by Us
We may terminate your access to the Services at any time, with or without cause, upon notice to you. If we terminate your access to the Services without cause, we will provide a prorated refund for any prepaid fees.
7. Changes to Payment Terms
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice of such changes on our website or through the Services. Your continued use of the payment services following the posting of changes constitutes your acceptance of such changes.
8. Contact Information
If you have any questions or concerns about these Terms or our payment services, please contact us at support@wonarea.com.