Trust Centre
AI Ethics and Usage Policy
Won Area AI Ethics and Usage Policy
This AI Policy outlines the principles and practices regarding the use of artificial intelligence ("AI") technologies by Won Area ("we", "us", or "our") in connection with our services provided through our website located at wonarea.com and all related applications, dashboards, or platforms (collectively, the "Services"). By accessing or using our Services, you agree to comply with this AI Policy. If you do not agree with this AI Policy, do not access or use the Services.
1. Introduction
Won Area is committed to leveraging AI technologies responsibly to enhance our Services and improve user experiences. This policy outlines our approach to the ethical use of AI, including data collection, processing, transparency, accountability, and user rights.
2. Data Collection and Use
2.1. Data Collection
We collect data that is necessary for the effective functioning of our AI technologies. This includes:
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User-provided information such as input data for AI-based features.
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Automatically collected data such as usage patterns and interaction data.
2.2. Data Use
The data collected is used to:
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Improve and personalize our Services.
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Develop and refine AI algorithms and models.
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Provide users with AI-driven features and functionalities.
3. Ethical Principles
3.1. Transparency
We are committed to transparency in the use of AI. Users will be informed when they are interacting with AI-driven features or services. Clear information about how AI technologies are used and the data they process will be provided.
3.2. Fairness
We strive to ensure that our AI technologies are fair and do not discriminate against any individual or group. We will actively work to identify and mitigate biases in our AI models and algorithms.
3.3. Accountability
We take responsibility for the decisions and actions of our AI systems. Users can contact us with questions or concerns about our AI technologies, and we will address them promptly.
3.4. Privacy and Security
We prioritize the privacy and security of user data. All data collected for AI purposes will be handled in accordance with our Privacy Policy. We implement robust security measures to protect data from unauthorized access and breaches.
4. AI Implementation
4.1. Use of AI in Services
AI technologies are integrated into various aspects of our Services, including but not limited to:
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Content generation and personalization.
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Workflow automation.
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Customer interaction and support.
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Predictive analytics and recommendations.
4.2. Human Oversight
While we utilize AI to enhance our Services, human oversight is maintained to ensure the accuracy and reliability of AI-driven outputs. Critical decisions are reviewed by qualified personnel to avoid undue reliance on automated systems.
5. User Rights and Control
5.1. Access and Transparency
Users have the right to access information about how AI is used in our Services and what data is processed. We provide clear and accessible explanations of AI functionalities and their implications.
5.2. Opt-Out Options
Users can opt out of certain AI-driven features and functionalities. We respect user preferences and provide options to disable AI features where feasible.
5.3. Data Correction and Deletion
Users can request corrections to their data or deletion of their data used in AI processing. We will comply with such requests in accordance with our data protection policies and applicable laws.
6. Continuous Improvement
We are committed to the continuous improvement of our AI technologies and practices. This includes:
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Regularly updating AI models to enhance performance and accuracy.
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Conducting audits and assessments to identify and mitigate risks associated with AI.
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Seeking feedback from users and stakeholders to inform our AI development and deployment strategies.
7. Compliance and Governance
7.1. Regulatory Compliance
We comply with all applicable laws and regulations governing the use of AI and data processing. This includes adhering to data protection regulations such as GDPR, CCPA, and others as relevant.
7.2. Internal Governance
We have established internal governance frameworks to oversee the ethical use of AI. This includes appointing responsible personnel and committees to monitor AI activities and ensure compliance with this AI Policy.
8. Contact Information
If you have any questions or concerns about this AI Policy or our AI practices, please contact us at support@wonarea.com.
Last Updated: 20/06/2024